OneHome™

Collaborate with Clients, Curate Listings


Want to give your clients more? OneHome is built for agents who want to offer a personalized, data-rich experience — with AI-powered recommendations, real-time property insights, and holistic comparisons tailored to each buyer. As the client portal for Matrix, it keeps your branding front and center and helps you stay at the heart of your clients’ journey, so they don’t turn to national portals. Plus, with real-time indications of client activity, you’ll know exactly when to follow up and who to prioritize.

OneHome is subject to availability in participating markets.

Features and Benefits

OneHome keeps you at the center of every home search

  • Collaboration Tools

    Guide buyers to properties that best match their lifestyle preferences. With intuitive tools like property sentiments, in-app messaging, tour requests, PropertyFit™ Score, and planner features, you can help clients see which listings most closely suit their needs. Integrated SMS capabilities* instantly deliver search results to your clients so you can keep your clients in the know with properties that best suit them. **Available in participating markets.

  • Agent Portal

    Get a front-row seat to your clients’ home search—making it easier than ever to collaborate, recommend listings, and stay in sync. From viewing saved searches and favorites to tracking planner progress and sending personalized “Agent Picks,” it’s all designed to keep you at the center of the journey. And because the OneHome portal syncs with the Client Manager in Matrix, you can manage contacts and activity seamlessly across both platforms—saving time.

  • Neighborhood and Property Intelligence

    It’s not just about the property, it’s also about the neighborhood. OneHome provides valuable information on local market trends, population insights, school ratings, walk and transit scores, and nearby points of interest so that potential clients can compare properties of interest before they decide to buy a home. Potential homebuyers can also estimate monthly costs, using typical monthly expenses like mortgage, property taxes, home insurance, HOA/strata fees, and utilities.

  • Your Brand, Always!

    You work hard to build your business, and every touchpoint with your clients should reflect your brand. With OneHome, your branding is front and center, creating a personalized experience that builds trust and loyalty. Use the Branding Center* in Matrix or MLS-Touch to showcase your identity across the client journey — from search to closing. * Matrix v12.4 or higher.

  • AI Image Search

    OneHome’s new game-changing AI image search* is here. Empower your clients with AI to find their perfect home that matches their vibe and the lifestyle they aspire to. It’s the only place buyers can upload aspirational photos and have AI match multiple characteristics in the images to present listings within their preferences, including location, price, size, amenities, and more. *Available in participating markets.

  • AI Virtual Staging

    Roomvo brings listings to life by letting buyers instantly visualize how a space could look with real design styles and finishes—right from OneHome. Whether it’s restyling a dated kitchen or imagining a cozy living room makeover, Roomvo helps clients move past cosmetic objections and see the potential in every property. It’s a powerful way to boost engagement, overcome hesitation, and help homes sell faster. *Available in participating markets.

Explore What's New


OneHome mobile app now available! Spread the word to your clients!

With most OneHome traffic coming from mobile devices, it’s clear that clients prefer searching for homes on the go. Now, they can enjoy a better mobile experience with the new OneHome mobile app.

The OneHome mobile app offers a familiar, user-friendly interface with the same powerful features as the web version — and it’s just the beginning. As a native app, it lays the foundation for exciting new engagement and collaboration tools coming in future updates.

The OneHome mobile app is now available to all your clients. If you’ve invited them to OneHome, and they’ve created an account, they can download the new mobile app and start using it today!
Available in the App Store and Google Play.

Tip

OneHome is the industry’s exclusive agent-invite search portal. Ranked #1
in repeat visits amongst top national portals, OneHome is a favorite of
homebuyers. If you haven’t invited your clients to use it yet, now’s the time!

Need help?

 

Coming soon! Be on the lookout for useful tooltips throughout Matrix.

For Help Desk contact details specific to your multiple listing organization or association, please visit the Help Section within your local Matrix platform. You can also find useful tool tips throughout Matrix.

Learning path

 

How-to videos and practical guides

Quick how-to videos and practical guides—all designed to help you get the most out of Matrix and OneHome. Learn at your own pace, revisit topics anytime, and turn knowledge into action that drives your business forward.

OneHome Essential Skills

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